Friday 2 June 2017

End of Life Announcement: SRX1400, SRX3400, SRX3600

END OF LIFE TIMETABLE:

OVERVIEW:

Juniper SRX Series Services Gateways are high-performance network security solutions for enterprises and service providers that pack high port-density, advanced security, and flexible connectivity, into easily managed platforms.
With superior hardware such as SRX1500, SRX4100 and SRX4200 now available, Juniper is announcing the end of sale of older SRX1400, SRX3400, SRX3600 chassis and related FRUs and licenses.
The last order date for these products will be December 1, 2017.        

END OF LIFE TIMETABLE:

                                                                                                                                                                       
EOL Timetable Milestone
Definition of Action Effective Date
End-of-sale and end-of-service announcement Product Support Notification released that announces end of life of a product. 06/01/2017
End-of-sale Last day to buy product, order a new service contract, or add product to an existing support contract. Thereafter, products and services are removed from price lists. 12/01/2017*
End-of-warranty service conversion Last date to convert warranty coverage for products purchased prior to EOL to a support contract. 12/01/2018
First service step-down The available services offerings for the product will be capped at Next-day and Next-day Onsite support.
Same-day and Same-day onsite support will be discontinued.
12/01/2019
Second service step-down The available J-Care services offerings for the product will be capped at Core and CorePlus support. The available JNSAC service offerings will be capped at Basic, RTF and AR-5.
Next-day and Next Day Onsite support will be discontinued.
12/01/2021
End-of-service contract renewal date Last date to renew or extend existing support contracts.  Support cannot extend beyond the end-of-support date.
 
12/01/2021
Last software engineering support Last date the identified software release which will support the product. After this date, new software releases may not be supported.

Maintenance releases of the major software releases issued prior to this date will support the product within the current software EOL guidelines.
12/01/2022
Last hardware engineering support Last date that hardware engineering will support the product. 12/01/2022
End-of-service date Last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the product.  Limited support will be offered on a per-incident, non-contracted basis only, at the discretion of Juniper Networks. 12/01/2022

* The End-Of-Sale date is different for most of the Software SKUs in this TSB and refer the respective SKUs
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