This document announces the End of Life of the J-series licenses listed in the table below. This announcement is effective immediately with a last order date (LOD) of November 30, 2017. On the last order date, the SKUs are removed from the price list and are no longer orderable.
AFFECTED PRODUCTS:
| EOL Model Number | Description | Last Software Version |
| J2320-IDP | One year subscription for IDP updates on J2320 | 12.1X46 |
| J2320-K-AV | One year subscription for Juniper-Kaspersky AV updates on J2320 | 12.1X46 |
| J2320-S2-AS | One year subscription for Juniper-Sophos Anti-Spam for J2320 | 12.1X46 |
| J2320-SMB2-CS | One year security subscription for Enterprise - includes Kaspersky AV, WF, Sophos AS and IDP - on J2320 | 12.1X46 |
| J2320-W-WF | One year subscription for Juniper-Websense Integrated Web Filtering for J2320 | 12.1X46 |
| J2350-IDP | One year subscription for IDP updates on J2350 | 12.1X46 |
| J2350-K-AV | One year subscription for Juniper-Kaspersky AV updates on J2350 | 12.1X46 |
| J2350-S2-AS | One year subscription for Juniper-Sophos Anti-Spam for J2350 | 12.1X46 |
| J2350-SMB2-CS | One year security subscription for Enterprise - includes Kaspersky AV, WF, Sophos AS and IDP - on J2350 | 12.1X46 |
| J2350-W-WF | One year subscription for Juniper-Websense Integrated Web Filtering for J2350 | 12.1X46 |
| J4350-IDP | One year subscription for IDP updates on J4350 | 12.1X46 |
| J4350-K-AV | One year subscription for Juniper-Kaspersky AV updates on J4350 | 12.1X46 |
| J4350-S2-AS | One year subscription for Juniper-Sophos Anti-Spam for J4350 | 12.1X46 |
| J4350-SMB2-CS | One year security subscription for Enterprise-includes Kaspersky AV,WF,Sophos AS and IDP-on J4350 | 12.1X46 |
| J4350-W-WF | One year subscription for Juniper-Websense Integrated Web Filtering for J4350 | 12.1X46 |
| J6350-IDP | One year subscription for IDP updates on J6350 | 12.1X46 |
| J6350-K-AV | One year subscription for Juniper-Kaspersky AV updates on J6350 | 12.1X46 |
| J6350-S2-AS | One year subscription for Juniper-Sophos Anti-Spam for J6350 | 12.1X46 |
| J6350-SMB2-CS | One year security subscription for Enterprise - includes Kaspersky AV, WF, Sophos AS and IDP - on J6350 | 12.1X46 |
| J6350-W-WF | One year subscription for Juniper-Websense Integrated Web Filtering for J6350 | 12.1X46 |
REPLACEMENT PRODUCTS:
| Model Number | Product Description | Min Software Version |
| NA | NA | NA |
END OF LIFE TIMETABLE:
| EOL Timetable Milestone | Definition of Action | Effective Date |
| End-of-life Notification | Product Support Notification released that announces end of life of a product. | 10/30/2017 |
| Last Order Date | Last day to buy product, order a new service contract, or add product to an existing support contract. Thereafter, products and services are removed from price lists. | 11/30/2017 |
| End-of-warranty service conversion | Last date to convert warranty coverage for products purchased prior to EOL to a support contract. | NA |
| First service step-down | The available services offerings for the product will be capped at Next-day and Next-day Onsite support. Same-day and Same-day onsite support will be discontinued. |
NA |
| Second service step-down | The available J-Care
services offerings for the product will be capped at Core and CorePlus
support. The available JNSAC service offerings will be capped at Basic,
RTF and AR-5. Next-day and Next Day Onsite support will be discontinued. |
NA |
| End-of-service contract renewal date | Last date to renew or extend existing support contracts. Support cannot extend beyond the end-of-support date. |
NA |
| End of Software Engineering support date | EOSE is the date after which Juniper is no longer committed to furnish Software Engineering level support for the operating system software licensed for the affected hardware. This means that no further Releases (e.g. service or maintenance releases or patches) will be created for the support of the affected hardware product. JTAC support will generally be limited to investigation and troubleshooting in an attempt to provide solutions, configuration guidelines and workarounds. | 07/31/2018 |
| End of Hardware Engineering support date | After EOHE Juniper has no commitment to perform hardware engineering level support (including hardware modifications and hardware failure analysis) for hardware defects. | NA |
| End-of-service date | Last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the product. Limited support will be offered on a per-incident, non-contracted basis only, at the discretion of Juniper Networks. | 07/31/2018 |
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