Friday, 18 August 2017

Hardware End of Life Announcement: XFP-10GE-SR

AFFECTED PRODUCT:
EOL Model No. Part Number Product Description Last Software Version
XFP-10GE-SR 740-011571 10GE-SR SHORT REACH MULTI-MODE PLUGGABLE INTERFACE E320: 16.1
SRX: 17.4


REPLACEMENT PRODUCT:
Replacement Model No. Part Number Product Description Min Software Version
XFP-10G-S 740-033777 10G Pluggable Transceiver for 10GE, 850nm for 300m Transmission See Supported Platform Specifications



END OF LIFE TIMETABLE:
EOL Timetable Milestone Definition of Action Effective Date
End-of-life Notification Product Support Notification released that announces end of life of a product. 08/11/2017
Last Order Date Last day to buy product, order a new service contract, or add product to an existing support contract. Thereafter, products and services are removed from price lists. 08/11/2017
End-of-warranty service conversion Last date to convert warranty coverage for products purchased prior to EOL to a support contract. NA
First service step-down The available services offerings for the product will be capped at Next-day and Next-day Onsite support.
Same-day and Same-day onsite support will be discontinued.
NA
Second service step-down The available J-Care services offerings for the product will be capped at Core and CorePlus support. The available JNSAC service offerings will be capped at Basic, RTF and AR-5.
Next-day and Next Day Onsite support will be discontinued.
NA
End-of-service contract renewal date Last date to renew or extend existing support contracts.  Support cannot extend beyond the end-of-support date.
 
NA
End of Software Engineering support date EOSE is the date after which Juniper is no longer committed to furnish Software Engineering level support for the operating system software licensed for the affected hardware. This means that no further Releases (e.g. service or maintenance releases or patches) will be created for the support of the affected hardware product. JTAC support will generally be limited to investigation and troubleshooting in an attempt to provide solutions, configuration guidelines and workarounds. 08/11/2020
End of Hardware Engineering support date After EOHE Juniper has no commitment to perform hardware engineering level support (including hardware modifications and hardware failure analysis) for hardware defects. 08/11/2020
End-of-service date Last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the product.  Limited support will be offered on a per-incident, non-contracted basis only, at the discretion of Juniper Networks. 08/11/2022

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