| Products Affected | JunosE All E-Series routers |
| Platforms Affected |
|
| Revision Number | 1 |
| Issue Date | 2013-02-28 |
PSN Issue : Juniper is eliminating the End of Engineering (EOE), End of Service (EOS) and End of Life (EOL) dates for JunosE software releases 10.3.x and higher that were previously identified as Extended End of Life versions.
OVERVIEW:
In order to provide customers with the highest level of support for JunosE software for E-Series routers, Juniper is
eliminating the End of Engineering (EOE), End of Service (EOS) and End of Life (EOL) dates for JunosE software
releases 10.3.x and higher that were previously identified as Extended End of Life versions. This will allow customers to
deploy and receive support for Extended End of Life JunosE 10.3.x or higher until the underlying E-Series hardware has
reached End of Life. This new policy will help customers reduce operational expenses related to software upgrades.
NO END OF LIFE DATES for EXTENDED END of LIFE JunosE RELEASES
As of February 12, 2013 the Extended End of Life JunosE software releases 10.3.x and higher no longer have EOE, EOS
and EOL dates. This has immediate impact on the JunosE 10.3.x, 11.3.x, 12.3.x and 13.3.x releases. The EOE, EOS and
EOL dates for these releases are now marked NOT applicable. See http://www.juniper.net/support/eol/junose.html
As E-Series routers deployments are reaching maturity stage, customers are not upgrading due to new features but more
often upgrading due to EOE, EOS and EOL dates. This is causing customers to spend time and resources while testing
and deploying new software. Juniper is changing its policy to address the needs of E-Series customers.
This does not have any impact on Standard End of Life releases. For example, JunosE 13.0.x, 13.1.x, 13.2.x are
Standard End of Life releases and this new policy has no impact on those releases.
There is no impact to the Policy and Procedures of the JTAC and engineering groups due to this new Policy. The JTAC
and engineering groups will provide Hotfixes and patches to resolve problems as they have in the past.
Features found in higher releases will not be back ported to older releases. Customers will be required to upgrade to new
releases for new features.
This new End of Life Policy for Extended End of Life JunosE releases 10.3.x and higher has no impact on hardware end of
life. Hardware EOL is based on calendar dates and is not overridden by this new policy. See
http://www.juniper.net/support/eol/#documentation and http://www.juniper.net/support/eol/eseries_hw.html for more details
on Hardware EOL.
PSN-2013-02-854 © Juniper Networks, Inc. 2
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