Saturday, 1 March 2025
Junos Upgrade FAQs and Junos End-of-Support (EOS) enforcement notification for 17.x, 18.x, and 19.x
Alert Type
PSN - Product Support Notification
RiskRisk Description
Medium
End of Support (EOS) notification
ImpactImpact Description
Medium
End of Support (EOS) notification
Product Affected
M-Series, MX-Series, T-Series, PTX-Series, ACX-Series, EX-Series, QFX-Series, SRX-Series
Alert Description
Notification of technical support eligibility:
Effective April 2, 2025, support for Junos software release 17.x will no longer be accepted; only cases eligible for hardware support (including RMAs) will continue.
Effective October 1, 2025, support cases for Junos software releases 18.x and 19.x will no longer be accepted; only cases eligible for hardware support (including RMAs) will continue.
Solution
For complete details, including FAQs for hardware exceptions and next steps, read:Junos EOS enforcement notification for 17.x, 18.x, and 19.x
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